Product Aftercare

Every individual product will have its own bespoke aftercare instructions. The guidelines listed below are merely for reference purposes only. In the event of any conflicting information, always follow product instructions listed on each specific product. Any improper care would invalidate our product’s guarantee.

Adopting the right approach to cleaning your hardwood floors is an important part of preserving your flooring investment and keeping it looking at its best. Before you start cleaning your hardwood floor, make sure you vacuum the floor or go over it with a soft brush to lift up any dust particles on the surface. Dust particles can act as an abrasive on your wooden floor and could dull the surface in the long run. We recommend the use of a damp mop as well as the use of a diffuser spray to apply a mist of water to the mop. Avoid submerging in a bucket of water so it will not cause oversoaking during the mopping process. The correct type of wood flooring cleaning product should be applied and it should correspond to the type of flooring you have. You can refer to your product’s data sheet for specific product information. We do not recommend using a household detergent to clean your hardwood floor since many detergents contain bleach & abrasives which may dull or damage the finishing of the veneer.

Further Advice to Protect Your Floor

  • Use protective pads under all furniture legs
  • Use barrier mats inside and outside all external doorways
  • Never allow any liquid to remain on the floor for a prolonged period
  • Stains should be removed while they are still wet. After the removal of the stain, wipe the floor with a clean, damp cloth
  • Never use wax, oil-based detergents or any household cleaners

Control of humidity remains an important factor in preserving the wood’s appearance and form; it is, therefore, important to maintain a stable humidity level all year round. The appearance of spaces between the boards indicates a drying out of the wood and an insufficient degree of humidity. Heating systems may have to be utilised throughout the year to maintain the correct humidity level. Failure to control the underfloor heating system (by overheating) can result in shrinkage or delamination of the top layer of the boards. It should be noted that the room temperature should be controlled, especially in rooms that are subject to UV light and are therefore more prone to higher temperatures. In most scenarios, the floor fitter is the last person to inspect the flooring. The information and, in particular, the recommendations relating to the application and use of our products, are given in good faith based on the manufacturer’s knowledge and experience of the products when properly stored, handled and applied under normal conditions. In practice, the differences in materials, substrates and actual site conditions are such that no warranty in respect of merchantability or of fitness for a particular purpose, nor any liability arising out of any legal relationship whatsoever, can be inferred either from this information, or from any writing recommendations, or from any other advice offered. The proprietary rights of third parties must be observed.

For General Cleaning and Maintenance

Our Q Care flooring aftercare product is specially blended to look after your floor. The solution eliminates harsh chemicals and will not compromising on the board’s strength. Q Care floor cleaner also offers a quick and easy way to apply on wood floor surfaces, removing dust, dirt and grime, leaving your floors clean and beautiful. When comes to maintaining your floor, our Q Care special wax is formulated for oiled finished floors, to rejuvenate and restore your floor back to its glory.

Oiled Finished Refresher

Product information is not currently available. We are working on a new range of Q Care products and this information will be available shortly. Meanwhile, if you need expert aftercare products, please speak to our authorised reseller.